Shipping Policy

Last Updated: June 2026

Thank you for shopping with JDO Clothing. We appreciate your support of our mission to promote men's mental health awareness and healing.

Order Processing

Orders are typically processed within 3-5 business days after payment has been received and verified.

Please note that processing times may be longer during holidays, special promotions, product launches, or periods of high order volume.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Times

After processing, most orders are delivered within 3-7 business days depending on the destination and carrier.

Please understand that shipping times are estimates and may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Shipping Locations

At this time, JDO Clothing ships exclusively within the United States.

We may expand to international shipping in the future.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update within the carrier's system.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately. While we will do our best to assist, JDO Clothing cannot guarantee changes can be made once an order has been processed or shipped.

Additional shipping fees may apply if a package must be reshipped due to an incorrect address.

Delivered Packages

Once a package has been marked as "Delivered" by the shipping carrier, responsibility for the shipment transfers to the customer.

If your tracking information indicates that your package was delivered but you have not received it, please:

• Check with household members or neighbors

• Verify the delivery address provided at checkout

• Contact the shipping carrier directly

JDO Clothing is not responsible for packages that are lost, stolen, or missing after being marked as delivered by the carrier. However, we will make reasonable efforts to assist customers in locating their shipment.

Shipping Delays

While we strive to ensure timely delivery, JDO Clothing is not responsible for delays caused by:

• Weather conditions

• Natural disasters

• Carrier service interruptions

• Holidays

• Customs or governmental actions

• Other events outside of our control

Questions

If you have questions regarding your shipment, please contact us.

Website: JDOclothing.online

Instagram: @jdoclothing

Email: jdoclothing@gmail.com